The Cisco SMARTnet CON-SMBS-C11174P1 is a Support Assistant Service with 8 hours a day, 5 days a week Service Availability and is designed to use for ISR 1100 DSL Annex A/M Router. Cisco Systems ® recognizes that small and medium-sized businesses (SMBs) have unique challenges and support requirements. As businesses become more dependent than ever before on network applications, network downtime is simply not an option.

FEATURES

• Essential network support with clear, non-technical tools and resources.
• Step-by-step guidance from Cisco SMB technical assistant centre (TAC) engineers who have been specially trained to work and communicate with SMB IT personnel, who often do not have extensive Cisco networking expertise.
• Next business day hardware replacement and software bug fixes, if required.
• Affordable network support, with an annual fee lower than the cost of even a single uncovered service transaction.

QUICK SPECIFICATIONS

• Product Type: Service
• Product Supported: Cisco ISR 1100 DSL Annex A/M Router
• Provided Support: Phone Support, Software Support, Web Knowledge Base Access, Replacement
• Service Description: 8x5 Next Business Day
• Service Main Type: Exchange
• Service Sub Type: Electronic and Physical
• Service Response Time: Next Business Day - Replacement

WHAT'S INCLUDED

• Cisco SMARTnet Support Assistant Service CON-SMBS-C11174P1

Do you have a question about this product? Please call 1800 90 90 99.