The Cisco SMARTnet CON-SNT-ASR90012 is a 1-Year Extended Service with 8 hours a day, 5 days a week Service Availability and Next business day Response Time. It is designed to use for ASR-9001. Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service.

• Product Type: Service
• Product Supported: Cisco ASR 9001 Chassis: ASR-9001
• Provided Support: Software Upgrade, Software Maintenance, Diagnosis, Parts Replacement, Software Update, Web Knowledge Base Access, Phone Support, Hardware Maintenance
• Service Availability: 24 x 7 Web Knowledge Base Access, 8 x 5 Parts Replacement, 24 x 7 Phone Support
• Service Description: 8x5 Next Business Day
• Service Details: SMARTnet Onsite 8x5xNext Business Day: Next-business-day Remedial Hardware Maintenance, together with parts, labour and materials, by 5:00 p.m. Depot Time provided Cisco's determination that onsite Service is required has been made before 3:00 p.m. Depot Time the prior day (otherwise, second Business Day will be provided for calls placed after 3:00 p.m. Depot Time). Where Next Business Day Delivery of the parts is not available, same-day shipping will be provided. Cisco will provide onsite support upon arrival of the parts
• Service Duration: 1 Year
• Service Location: On-site
• Service Main Type: Maintenance
• Service Sub Type: Electronic and Physical
• Service Characteristic: Parts & Labour
• Service Response Time: Next Business Day - Parts Replacement

• Cisco SMARTnet 1-Year Extended Service CON-SNT-ASR90012

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